Privacy policy

Pheuw is a website operated and owned by Pheuw LIMITED, a legally registered company. This website, including all related information, content, features, tools, products, and services (collectively, the “Services”), is powered by Shopify to provide you with a seamless and curated shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you access or use our Services or otherwise interact with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to your personal information.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

 

Company Details

Company Name: Pheuw LIMITED
Company Number: 77133905
Address:
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central
Hong Kong
999077
Hong Kong SAR China

Email: contact@pheuw.com
USA: +16264527981

 

Personal Information We Collect or Process

We collect personal information that identifies or can reasonably be linked to you or another person. This does not include anonymized or de-identified information. We may collect or process the following categories:

• Contact details (name, billing/shipping address, phone, email)

• Financial details (credit/debit card, account numbers, payment info)

• Account data (username, password, preferences, settings)

• Transaction history (purchases, returns, wishlist, cart info)

• Communication records (customer support interactions)

• Device info (IP address, browser, connection details)

• Usage data (interactions with Services)

 

Sources of Personal Information

• Directly from you (e.g., account creation, purchases, contact)

• Automatically through cookies and your device

• From service providers (e.g., payment processors)

• From partners or other third parties

 

How We Use Your Personal Information

We use your data for purposes including:

• Providing and improving the Services

• Processing transactions and fulfilling orders

• Personalizing user experience

• Marketing and promotional communications

• Security and fraud prevention

• Customer support and communication

• Compliance with legal obligations

 

Disclosure of Personal Information

We may share your data with:

• Shopify and third-party vendors (IT, analytics, shipping, etc.)

• Marketing partners for targeted advertising

• Other third parties with your consent

• Affiliates or business units within our company

• In business transactions or to comply with legal requirements

 

Relationship with Shopify

Our website is hosted by Shopify. Your data may be collected and processed by Shopify, including across borders, to support services and features. Shopify may use your data for its own purposes as a data controller.

Third-Party Links

Our Services may contain links to external sites. We are not responsible for their content or privacy practices. Use such sites at your own discretion.

Children’s Data

Our Services are not intended for use by children. We do not knowingly collect personal data from individuals under the legal age in their jurisdiction. If you are a guardian and believe we’ve collected such data, please contact us.

 

Security and Data Retention

We use reasonable security measures but cannot guarantee complete protection. Data retention depends on business and legal requirements, such as account maintenance or dispute resolution.

 

Your Rights and Choices

Depending on your location, you may have rights such as:

• Access, correction, deletion, or portability of your personal data

• Opt-out of data sale/sharing or targeted advertising

• Restriction or objection to processing

• Withdrawal of consent

You can exercise these rights via our Services or by contacting us at contact@pheuw.com

 

Complaints

If you have concerns about your data, please contact us. You may also have the right to file a complaint with your local data protection authority.

 

International Transfers

Your data may be processed outside your country. We rely on standard contractual clauses or similar safeguards when transferring data internationally.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised date.

 

Contact us